In this chapter I review some of the historical and current evidence showing that Donald's concern for individual differences has been well founded. I emphasize how individual differences combine with situational manipulations to affect the availability and allocation of cognitive resources. More importantly, I argue that personality effects can be understood in terms of differences in the way and in the rate at which parameters of the cognitive control system are adjusted to cope with changes in a constantly varying world. I conclude with the suggestion that an analysis of the motivational states that result from the interaction of individuals with their environment improves models both of cognitive performance as well as theories of personality.[1]
When reviewing current research it is somewhat disheartening to realize that although many of the questions about individual differences were first raised in Perception and Communication (Broadbent, 1958) and discussed later in Decision and Stress (Broadbent, 1971), after three decades we have not made much progress on finding answers to these questions. There has been some progress, however, in determining the motivational states and individual differences most associated with efficient performance.[2]
Broadbent's primary observation about individual differences was that "It has been noticed many times that some individuals show larger decrements from prolonged work than others do." (Broadbent, 1958, p 140). Who are these people and what causes these decrements was and remains an important question. A subsequent question is whether there are reliable individual differences in performance decrements associated with other stressful conditions.
In general, decrements from optimal performance may be understood in terms of motivational effects (e.g., Anderson, 1990; Blodgett, 1929; Broadhurst, 1959; Hebb, 1955; Hockey, Gaillard & Coles, 1986; Humphreys and Revelle, 1984; Revelle, 1987, 1989; Sanders, 1983, 1986; Yerkes and Dodson, 1908). Motivation is the vital link between knowing and doing, between thinking and action, between competence and performance. Theories of motivation explain why rats solve mazes faster when hungry than well fed, why bricklayers lay more bricks when given harder goals than easier ones, why assistant professors write more articles just before tenure review than after, and why people choose to be fighter pilots rather than dentists. How to motivate employees to produce more widgets and how to motivate oneself to do onerous tasks are the subjects of many management and self help courses.
Fundamental questions of motivation are concerned with the direction, intensity, and duration of behavior. Within each of these broad categories are sub-questions such as the distinctions between quality and quantity, effort and arousal, and latency and persistence. Cutting across all these questions are the relative contributions of individual differences and situational constraints to the level of motivation and of subsequent performance.
Individual differences in motivation and performance may be analyzed at
multiple, loosely coupled, levels of generality (Figure 1). These levels
reflect the time frame over which behavior is sampled. Over short time periods
(e.g. the milliseconds of an evoked potential study), situational constraints
are extremely important. As the sampling frame is increased (e.g., to the
seconds of a reaction time study), energetic components of motivation as well
as strategic tradeoffs of speed for accuracy become more important. At
somewhat longer sampling frames (e.g. the tens of minutes of a typical
psychology experiment), individual differences and situational demands for
sustaining performance take precedence. At even longer intervals, differential
sensitivities to positive and negative feedback affect task persistence and
choice. At much longer intervals, individual differences in preference affect
occupational choice and the allocation of time between alternative activities.
At all of these levels it is possible to distinguish between effects related to
resource availability and to resource allocation. Although an adequate theory
of motivation and performance should explain behavior at all of these levels,
motivational effects at intermediate time frames have been most frequently
examined. In particular, the focus of this chapter are those motivational
effects that can affect the link between thinking and doing within periods of
several minutes to several hours.
For psychologists concerned with linking cognition to action, it is essential
to consider how motivational variables affect the competence-performance
relationship. Ever since Blodgett's (1929) demonstration that well fed rats
will learn mazes but that only hungry rats will show their knowledge by running
rapidly through the maze, psychologists have been aware that competence is a
necessary but not sufficient determinate of performance. An even more
important study was Yerkes and Dodson's demonstration (1908) that motivational
intensity (induced by foot shock) has a non-monotonic affect upon rates of
learning a discrimination task and that task difficulty interacts with
intensity.
Unfortunately many cognitive psychologists pay only lip service to the
competence-performance distinction and will report that their subjects are well
motivated and thus it is not necessary to worry about motivation. For such
researchers, motivation is a nuisance variable that can be ignored by
increasing sample size. The possibility that individual differences in
personality might interact with situational manipulations in ways that can
completely obscure important relationships is so foreign as to not even be
considered.
An exception to this rule is those who have worked with or been inspired by
Donald Broadbent. The best work on the effect on cognitive performance of
non-cognitive manipulations such as noise, time of day, distraction, and
incentives has been done by those who have followed the traditions established
at the Applied Psychology Unit in Cambridge and continued at Oxford.
Discussing motivational and stress effects before such a group is equivalent to
bringing coals to Newcastle.
The emphasis of much of the work at the APU has been how stressors combine to
affect performance[3]. Within this tradition,
there has been great concern with the similarity and differences between the
effects of different stressors. So, for example, while the effect of sleep
deprivation is to hinder certain tasks, and noise to hinder other tasks, the
combination of the two stressors can be shown to facilitate performance. An
explanation that subsumes both effects is then proposed, tested and accepted or
rejected (Broadbent, 1971).
This logic can equally well be applied to the combination of stressors with
dimensions of individual differences. By appropriate analysis of the
similarities and differences of effects due to experimental manipulations and
individual differences it is possible to evaluate the construct validity of
both. Certain individual differences seem to parallel certain stress
manipulations while other stressors seems to affect different individuals in
different ways. Both patterns of results are of theoretical importance:
Parallel effects of personality and situational manipulation allow individual
differences to be used to extend the effective range of experimental
manipulations; different patterns for different people produce better theory by
delineating the boundaries of effects of theoretical constructs.
Parallel effects of individual differences and situational stressors can
suggest that both reflect differences on the same latent construct. By
appropriate combinations of subject differences and of experimental
manipulations, it is then possible to achieve a much greater effective range on
the underlying latent construct than would be possible by manipulation or
subject selection alone..[4]
There are at least three possible reactions to the observation that what
improves the performance of one individual hinders the performance of another:
1) ignore that particular manipulation because it does not have consistent
effects; 2) run more subjects in the hope that error terms will be reduced; or
3) ask what are the special characteristics of the different kinds of subjects.
It is this third approach that is most useful. Understanding how manipulations
differ across people leads to better theories of those manipulations as well as
better theories of individual differences in personality.
[5]
More
1) Levels of analysis and the psychological spectrum. Psychological phenomena
occur across at least 12 orders of temporal magnitude. Cognitive and
motivational theories at each frequency make use of directional and energetic
constructs. Outcome measures may be organized in terms of their temporal
resolution as well as their physiological emphasis. (Adapted from Revelle,
1989).